Sold a friend my 2250 that I won't be using and this is what he has written back.....any ideas?

I just dont get it.....I wiped out my crosshair last night. reloaded windows, I even installed sp3. when I tried to install the 2250 it would not install the drivers. it says it cannot find the hardware. But, when I check the hardware manager its there but the drivers are not installed. Windows even finds "new hardware" and tries to install it. No matter what way I try it will not install!!!
So I pulled the PVR-350 out and it completed the install with out a problem!

Think he stating that he pulled his old 350 out of "storage" and re-installed it....