One of my WD Blue 500GB died last week and after checking their website, I found out there was still one month warranty left with this unit. So I RMA'ed the drive last Wednesday.
Surprisingly the whole process was so quick that I have already received my replacement today. On top of that WD even upgraded my drive to a Black 500GB.
This is A+++ class warranty service.
Results 1 to 4 of 4
Thread: Thumb up for WD
-
09-07-2010, 05:58 AM #1
The Freedom Knight
- Joined
- Dec 2001
- Location
- Lodoss, the cursed island
- Posts
- 3,509
Thumb up for WD
Marmo:
C2Q Q9650 + Gigabyte GA-EP35-DS4 + 4x2GB Corsair XMS2-6400C5 + EVGA GTX560 Ti SC + 2x74GB(RAID0)/500GB(Data) HDDs running Win7 Pro x64.
Kanon (wife's PC):
Ci7 860 + Gigabyte GA-P55-UD5 + 2x4GB Corsair Vengeance-12800C8 + MSI GTX660 TwinFrozr + 150GB(System)/1TB(Data) HDDs running Win8 Pro x64.
Alania:
Dell Vostro 3460: Ci7 3632QM + HM77 + 6GB DDR3-1600 + Nvidia GT630M + 500GB(32GB mSATA SSD) HDD running Win7 Pro x64.
Moss (Windows server):
PIIX4 925 + ASRock 890FX Deluxe5 + 2x4GB Corsair Vengeance-15000C9 + Sapphire HD5750 1GB + 250GB(System)/2x400GB(RAID1) HDDs running Win2008 R2 Ent x64.
Flame (Linux server):
C2Q Q9550 + Asus P5K-VM + 2x2GB G.Skill PK-8500C5 + Onboard GMA3100 + 300GB(System)/3x500GB(3ware 9650SE-4LPML RAID5) HDDs running CentOS 5.8 x64.
Raiden (htpc):
Ci3 2100T + Gigabyte GA-H67MA-UD2H + 2x2GB Corsair XMS3-12800C8 + Intel HD1000 + 250GB HDD running Win7 Pro x64
-
09-07-2010, 05:39 PM #2
Ed
- Joined
- Jul 2004
- Location
- Toronto
- Posts
- 2,746
Re: Thumb up for WD
That is awesome!
Spoiler!
Exterior & Interior Modification & Care
detailing - modifications - installations - maintenance
http://edhilario.ca
-
09-07-2010, 07:17 PM #3
Linux/Boinc Moderator
- Joined
- Oct 2001
- Location
- Southern Ontario
- Age
- 39
- Posts
- 13,180
Re: Thumb up for WD
This is the second thread in a month that had good things to say about WD's RMA policies.
I'm glad my last drive I just purchased is a WD.
-
09-16-2010, 11:11 AM #4
Registered User
- Joined
- Nov 2002
- Location
- New York, USA
- Age
- 33
- Posts
- 1,349
Re: Thumb up for WD
The size upgrade is SOP, if they're out of the size drive you had they'll send the next bigger with equivalent specs.
I do PC support, we've been seeing this for a while with Dell, we'll order an 80 GB HDD under warranty and get a 160.
Sadly, I had a WD Passport drive fail, they sent me a Passport Elite to replace it and I'm not convinced it's better than what I had.Coolermaster Cosmos 1000 700 watt Thermaltake modular PSU
Asus Crosshair III Formula
Phenom II X4 955 BE
4 GB OCZ BE
EVGA GeForce GTX260 Core 216 896 MB
WD 1600JB (7200 RPM, 160 GB, 8 MB cache), external drive now
Samsung DVD burner
WD1000FALS 1 TB
Reply With Quote
