Can't create an account on Steam!

[OakIris]

I apparently am not human, as I am unable to read the characters on the account creation screen. I keep putting in what I see on screen and Steam continues to deny that they are correct. There are all sorts of lines and blots on the image, am I supposed to be able to interpret what they are as well? And of course, I can't ask Steam, because you need to have an account with them in order to ask them a question!!

What am I doing wrong?


Holly

[leroy329]

I apparently am not human, as I am unable to read the characters on the account creation screen. I keep putting in what I see on screen and Steam continues to deny that they are correct. There are all sorts of lines and blots on the image, am I supposed to be able to interpret what they are as well? And of course, I can't ask Steam, because you need to have an account with them in order to ask them a question!!

What am I doing wrong?


Holly

there should be a button that says and looks like a speaker, you push it and it should read it to you....

[OakIris]

there should be a button that says and looks like a speaker, you push it and it should read it to you....

I see no button/icon for a speaker anywhere on the page. The only icon associated with the character box is the refresh icon.

I have tried to create an account numerous times, entering the character string that I see, with no luck at all. After trying twice in a row, the "failed to create an account try again later" statement shows at the top, I try again later....same results. (I know, one definition of insanity is trying something over and over and expecting a different result, but I keep hoping. )

Holly

[sttubs]

You might want to try having another person there to look at the characters too.

[OakIris]

You might want to try having another person there to look at the characters too.

Perhaps I will give that a try. I've been to a lot of sites that have a character string window to deter Web bots, but this is the first time I have had a problem with "interpreting" the characters!

Holly

[Activate: AMD]

You could try switching computers in case yours isn't rendering the image properly. Alternatively, you could just admit you're a robot and stop trying.

[mmettin]

I apparently am not human, as I am unable to read the characters on the account creation screen. I keep putting in what I see on screen and Steam continues to deny that they are correct. There are all sorts of lines and blots on the image, am I supposed to be able to interpret what they are as well? And of course, I can't ask Steam, because you need to have an account with them in order to ask them a question!!

What am I doing wrong?


Holly

No Idea where you are getting captchas



you need to download and install steam first

[OakIris]

No Idea where you are getting captchas



you need to download and install steam first

Oh! I didn't know you had to download and install Steam before you could join Steam - I didn't see that stipulation anywhere. I will give that a try when I get home. Here is the page with the captchas: https://store.steampowered.com/join/?

You could try switching computers in case yours isn't rendering the image properly. Alternatively, you could just admit you're a robot and stop trying.

(My emphasis)

Very helpful - thank you sir!! Actually, I did try to join while using a different computer, same result. I will try mmettin's suggestion.

Holly

[Brandito]

the captchas are case sensitive

[OakIris]

the captchas are case sensitive

That is true, and that is how I have always treated them. I made sure I used upper or lower case according to what was showing in the character box, it made no difference! I will try downloading and installing the steam engine as suggested; perhaps there is a "join" screen associated with that process that doesn't involve captchas, because obviously Steam captchas are beyond me.

By the way, one of the reasons I wanted to join Steam was in order to buy & download Bioshock 2; I found it on Amazon (digital download) for $5 so purchased it from there instead, as it is currently for sale on Steam for $13.99!

Holly

[OakIris]

I now have a Steam account...mmettin was absolutely right. I just had to download and install the Steam engine first; opening a new account during the installation process does not involve any captchas.

Thank you all for your suggestions - I still have no idea why the Steam captchas defeated me but I now have an account and Steam will never know that I am a robot!

Holly

[Lenny]

Congrats. Now you can work on building your Steam collection

[OakIris]

Congrats. Now you can work on building your Steam collection

I get paid on Thursday, just in time to take advantage of the Steam Holiday sale that you told us about. I'll be able to afford some of the good games of the past that I couldn't afford when they first came out at $50 a pop.

You're not color blind are you? :P

No, I'm not color blind, nor dyslexic, and I wasn't drunk when I was trying to start the account - and I really do know my letters and symbols. As I said, I have no idea why Steam kept rejecting my captchas copies; it was very frustrating, and the inability to ask Steam about the problem was also very annoying. I am thankful that it is no longer an issue!

Holly

[96s10]

You're not color blind are you? :P