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  1. #1
    Joined
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    Can't create an account on Steam!

    I apparently am not human, as I am unable to read the characters on the account creation screen. I keep putting in what I see on screen and Steam continues to deny that they are correct. There are all sorts of lines and blots on the image, am I supposed to be able to interpret what they are as well? And of course, I can't ask Steam, because you need to have an account with them in order to ask them a question!!

    What am I doing wrong?


    Holly

  2. #2
    Joined
    Mar 2007
    Location
    i moved, I'm over here now
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    864

    Re: Can't create an account on Steam!

    Quote Originally Posted by OakIris View Post
    I apparently am not human, as I am unable to read the characters on the account creation screen. I keep putting in what I see on screen and Steam continues to deny that they are correct. There are all sorts of lines and blots on the image, am I supposed to be able to interpret what they are as well? And of course, I can't ask Steam, because you need to have an account with them in order to ask them a question!!

    What am I doing wrong?


    Holly
    there should be a button that says and looks like a speaker, you push it and it should read it to you....

  3. #3
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    Re: Can't create an account on Steam!

    Quote Originally Posted by leroy329 View Post
    there should be a button that says and looks like a speaker, you push it and it should read it to you....
    I see no button/icon for a speaker anywhere on the page. The only icon associated with the character box is the refresh icon.

    I have tried to create an account numerous times, entering the character string that I see, with no luck at all. After trying twice in a row, the "failed to create an account try again later" statement shows at the top, I try again later....same results. (I know, one definition of insanity is trying something over and over and expecting a different result, but I keep hoping. )

    Holly

  4. #4
    Joined
    Feb 2004
    Location
    Rock Falls, IL
    Age
    47
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    896

    Re: Can't create an account on Steam!

    You might want to try having another person there to look at the characters too.

  5. #5
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    Re: Can't create an account on Steam!

    Quote Originally Posted by sttubs View Post
    You might want to try having another person there to look at the characters too.
    Perhaps I will give that a try. I've been to a lot of sites that have a character string window to deter Web bots, but this is the first time I have had a problem with "interpreting" the characters!

    Holly
    Last edited by OakIris; 12-25-2010 at 06:29 PM.

  6. #6
    Joined
    Mar 2003
    Location
    Central NJ
    Posts
    9,921

    Re: Can't create an account on Steam!

    You could try switching computers in case yours isn't rendering the image properly. Alternatively, you could just admit you're a robot and stop trying.


    Trust me, I do science

  7. #7
    Joined
    Feb 2004
    Location
    Janesville, Wi
    Posts
    5,441

    Re: Can't create an account on Steam!

    Quote Originally Posted by OakIris View Post
    I apparently am not human, as I am unable to read the characters on the account creation screen. I keep putting in what I see on screen and Steam continues to deny that they are correct. There are all sorts of lines and blots on the image, am I supposed to be able to interpret what they are as well? And of course, I can't ask Steam, because you need to have an account with them in order to ask them a question!!

    What am I doing wrong?


    Holly
    No Idea where you are getting captchas



    you need to download and install steam first



  8. #8
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    Re: Can't create an account on Steam!

    Quote Originally Posted by mmettin View Post
    No Idea where you are getting captchas



    you need to download and install steam first
    Oh! I didn't know you had to download and install Steam before you could join Steam - I didn't see that stipulation anywhere. I will give that a try when I get home. Here is the page with the captchas: https://store.steampowered.com/join/?

    Quote Originally Posted by Activate: AMD View Post
    You could try switching computers in case yours isn't rendering the image properly. Alternatively, you could just admit you're a robot and stop trying.
    (My emphasis)

    Very helpful - thank you sir!! Actually, I did try to join while using a different computer, same result. I will try mmettin's suggestion.

    Holly

  9. #9
    Joined
    Jan 2002
    Location
    Joliet, Illinois
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    28
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    15,709

    Re: Can't create an account on Steam!

    the captchas are case sensitive
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  10. #10
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    Re: Can't create an account on Steam!

    Quote Originally Posted by Brandito View Post
    the captchas are case sensitive
    That is true, and that is how I have always treated them. I made sure I used upper or lower case according to what was showing in the character box, it made no difference! I will try downloading and installing the steam engine as suggested; perhaps there is a "join" screen associated with that process that doesn't involve captchas, because obviously Steam captchas are beyond me.

    By the way, one of the reasons I wanted to join Steam was in order to buy & download Bioshock 2; I found it on Amazon (digital download) for $5 so purchased it from there instead, as it is currently for sale on Steam for $13.99!

    Holly
    Last edited by OakIris; 12-28-2010 at 11:19 AM.

  11. #11
    Joined
    Mar 2001
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    Colorado
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    Re: Can't create an account on Steam!

    I now have a Steam account...mmettin was absolutely right. I just had to download and install the Steam engine first; opening a new account during the installation process does not involve any captchas.

    Thank you all for your suggestions - I still have no idea why the Steam captchas defeated me but I now have an account and Steam will never know that I am a robot!

    Holly

  12. #12
    Joined
    Jun 2001
    Location
    Southern Tier of NY
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    45
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    20,660

    Re: Can't create an account on Steam!

    Congrats. Now you can work on building your Steam collection
    If you enjoy gaming click here to learn about the Fragging Frogs.





    [Proudly using only AMD desktop CPUs since 1996]
    My Rigs - My Upgrade History - My Games

  13. #13
    Joined
    Mar 2001
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    Colorado
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    60
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    Re: Can't create an account on Steam!

    Quote Originally Posted by Lenny View Post
    Congrats. Now you can work on building your Steam collection
    I get paid on Thursday, just in time to take advantage of the Steam Holiday sale that you told us about. I'll be able to afford some of the good games of the past that I couldn't afford when they first came out at $50 a pop.

    Quote Originally Posted by 96s10 View Post
    You're not color blind are you? :P
    No, I'm not color blind, nor dyslexic, and I wasn't drunk when I was trying to start the account - and I really do know my letters and symbols. As I said, I have no idea why Steam kept rejecting my captchas copies; it was very frustrating, and the inability to ask Steam about the problem was also very annoying. I am thankful that it is no longer an issue!

    Holly
    Last edited by OakIris; 12-28-2010 at 11:21 AM.

  14. #14
    Joined
    Jan 2005
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    Fort Bragg, NC.
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    28
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    740

    Re: Can't create an account on Steam!

    You're not color blind are you? :P

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