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  1. #1
    Mar 2011

    Asus K52JT - (sonix) Web Cam problem

    I've been having Asus K52JT for some time now and the webcam has always worked well. In the last week it started behaving strangely. I have to restart every time i want to have a video chat otherwise the other party doesn't see me. At that point also in skype it appears the computer doesn't have a webcam. I must also say that the webcam has actually never stopped working while in use in a video chat. Sometimes even the restart doesn't help, but the next restart usually sorts things out. If i go into the Device manager, the camera is there, but then it disappears from the list. :S

    I tried to update the existing driver that i'd installed from a cd that came with the laptop. Asus wbsite offers me these 3 drivers:
    Azurewave Camera Driver
    D-MAX Camera Driver
    Chicony Camera Driver

    It doesn't matter which of them i try to install - i always get upon clicking the installation exe file the same window "VGA, 1.3, 2.0 WebCam - error".
    The driver i previously uneinstalled is from "Sonix"

    I also tried to update the driver trough the Device Manager, but the Windows report no available drivers to install.

    Why is the camera disappearing?

    and why the new drivers can't be installed?

    Thank you so much for your help. I really need it

  2. #2
    Aug 2004

    Re: Asus K52JT - (sonix) Web Cam problem

    Follow the instructions to identify your camera. If not the PID listed in the first two, try the 3rd Chicony. per the asus support thread.
    Last edited by TheGlasMan; 03-08-2011 at 08:46 AM.

    "The significant problems we face cannot be solved at the same level of thinking we were at when we created them."
    - Albert Einstein (1879-1955)

  3. #3
    Mar 2011

    Re: Asus K52JT - (sonix) Web Cam problem


    i now know that the manufacturer is Azureware. (please see the attached log file).

    The current windows driver installed is: USB2.0 PC Camera (SNP2UVC)
    Path: system32\DRIVERS\snp2uvc.sys
    file description: UVC Camera Streaming Driver

    I've disabled windows automatic driver installation and tried to install the drivers from Azureware (i'd previously uninstalled the drivers), but no joy.
    The camera IS working, right after i turn the laptop on. If i go on skype chat right-away it works perfectly every time, but if i let it stay on for a while Skype will report that i don't have a camera at all and also the camera will disappear from the Device Manager. Restart fixes things. What's the reason for that??

    Please help me out. :/
    Last edited by Trgovec; 03-13-2011 at 10:11 AM.

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