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  1. #1
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    I think Asus just lost me as a future customer.

    Noticed my PCI E bus was running @ 8X instead of 16X. Figured I should switch to a diferent slot even though manual claims both PCI E slots as 16X.

    Anyways to make a long story short, I couldnt get rig to post again. I noticed that card wasnt making good contact with slot. So I took everything out of case and ran "naked". STill no good contact between card and slot, I even tryed both slots. After hours of work I was fedup and got sloppy and upon touching power pins to turn on rig with screwdriver my hand slipped and must have shorted the power pin with reset pin. Yay, now i have a brand new dead mobo. Tried turning it back on again, powers up with no post and then shuts off for a few seconds and then goes back on. Totally fubar.

    Lets see if I can RMA, which is any case might take a whole month.
    In any case I had someone back at home order me a new board from the egg and have them ship it to me here in Europe,god I wish they had newegg over here. All the places I have found suck in terms of whats available.
    GOnna have one of these shipped to me:
    http://www.newegg.com/Product/Produc...82E16813157226

  2. #2
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    Re: I think Asus just lost me as a future customer.

    You didn’t even mention what motherboard you had.

    In any event it sounds like you killed a perfectly serviceable motherboard.
    Core i7 3930K | ASUS P9X79 Deluxe | GTX670 | 32GB DDR3 | 500GB SSD | Antec P183 | Windows 8.1 Pro 64bit | 3x 27" 1920x1080 Monitors
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  3. #3
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    Re: I think Asus just lost me as a future customer.

    System specs clicky if you want to see mobo

    Anyways, serviceable? I would still had to RMA it due to crappy PCI E slots.....

  4. #4
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    Re: I think Asus just lost me as a future customer.

    Found this surfing. Its sort of cryptic but has some pertinant info.

    TECH ANSWER:

    I looked at your manual. There is a single Crossfire switch on the motherboard; it goes one way for single card in x16 mode or the other way for Crossfire 2x8 mode.

    A PCIe x8 (v2.0) slot is sufficient for an HD5870. You will NOT see a difference between x16 and x8 for an HD5870. They tested this specifically to see if the 1156 boards would be limited. They tested with an HD5870 (non-overclocked) in x16 mode then blocked part of the x16 slot so it provided only x8 bandwidth. Less than 1% difference was observed.

    You can add a second HD5870 in the future if you wish with no bandwidth issues. Do NOT mess around with three cards. Two HD5870's will max out the bandwidth and likely your CPU as well for many games.

    CPU overclocking:
    Do NOT overclock unless you will see a benefit. For example, open the Task Manager (CTRL-ALT-DEL) and set it to "Hide when minimized" and "Update speed->LOW." RUN the TM in the background during a game for at least 5 minutes. Observe the CPU level (show all threads). If no thread/core reaches 100% then overclocking is not needed. If a single thread reaches 100% it's harder to say.

    VSync:
    Don't forget to run VSync in games. This forces the game to run at your screen refresh rate (usually 60Hz). For example, an older game I have ran at 300FPS without VSync and my CPU was at 100%. Enabling VSync ran the game at 60FPS and my CPU was at 25%. VSync also eliminates "tearing" of the screen (google it). Generating frames that your screen can't display just uses power and increases fan noise.

    Optimizing:
    There are lots of tips. In general, it's better to have higher frame rates (up to the monitor refresh rate) than to have better graphics but slow frame rates and stuttering. Some effects like Shadows and AA can have a huge performance hit with minimal benefit so play around.
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  5. #5
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    Re: I think Asus just lost me as a future customer.

    THe board I was having problems with the PCI E slot was the Asus not the Asrock that I linked to, thats gonna be the replacement.

    Btw you say there is a switch on the Asrock board? Im looking at the manual and see nothing about that, it simply says the green slot is 16x and the orange is 4x.
    Last edited by Poci; 03-24-2011 at 09:11 PM.

  6. #6
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    Re: I think Asus just lost me as a future customer.

    I'm not quite clear in saying "not making good contact between the card and the slot" Could you describe what you mean? Didn't the card appear to e fully seated? If not was it further or towards the right side of the mobo or the left? Or was it just plain not going far enough into the slot? Did it "click" into place when you installed the card?
    I can't contest the fact that you had a bad board but you really can't blame your mishap on Asus. If you aren't an Asus fanboy then you're gonna get along just fine. If you are then hopefully yuo'll have cooled off enuff to make a rational choice when you're making the purchase. When I was an AMD fanboy I wouldn't touch Asus with a 10 foot pole but when I switched to intel boxes I find them to be of good quality thus far but tend to stick to mid or high level boards in general so they should be.
    Now that I think of it I had a couple of AMD Asus boards, an A8N and a Soket A A7N8 delux boards I was quite fond of.
    Good Luck with the RMA, its always worth a shot.
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  7. #7
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    Re: I think Asus just lost me as a future customer.

    Quote Originally Posted by Radiohead View Post
    I'm not quite clear in saying "not making good contact between the card and the slot" Could you describe what you mean? Didn't the card appear to e fully seated? If not was it further or towards the right side of the mobo or the left? Or was it just plain not going far enough into the slot? Did it "click" into place when you installed the card?
    I can't contest the fact that you had a bad board but you really can't blame your mishap on Asus. If you aren't an Asus fanboy then you're gonna get along just fine. If you are then hopefully yuo'll have cooled off enuff to make a rational choice when you're making the purchase. When I was an AMD fanboy I wouldn't touch Asus with a 10 foot pole but when I switched to intel boxes I find them to be of good quality thus far but tend to stick to mid or high level boards in general so they should be.
    Now that I think of it I had a couple of AMD Asus boards, an A8N and a Soket A A7N8 delux boards I was quite fond of.
    Good Luck with the RMA, its always worth a shot.
    The card certainly seemed like it was properly seated and it certainly clicked. But I noticed in a few post trys that it would post and screen would go black, yet if I touched video card I would see the post screen for a moment. Very flaky PCI E slot.

    In any case I think Asus was good years ago but heard too many horror stories lately and have now experienced it for myself.

  8. #8
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    Re: I think Asus just lost me as a future customer.

    Wait, shorting the reset switch and the power on switch will blow the board?

    I remember back in the day before they labeled this stuff I'd just rake a flat head across the leads on the boards until they turned on. Maybe I should have treated those old P1s a bit better. :P
    My heatware

    Proudly NOT a console or subscription/micropayment gamer.

  9. #9
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    Re: I think Asus just lost me as a future customer.

    Do NOT overclock unless you will see a benefit.
    Classic!

    RMA is probably your best bet, I wouldn't think that shorting the reset and power pins would kill the mobo, do however have some thoughts.

    One might suspect you've got some conductive crud in that PCIe slot, or it simply isn't properly soldered in. Double check the card and connectors, anything look burnt at all? You might want to try a different PSU as well, or at least check the plugs on the one you are using.


    Now if you want to complain about ASUS, first find an A7A266 rev 1.04 and try to make it run, then you can complain!

  10. #10
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    Re: I think Asus just lost me as a future customer.

    Ohh I know video card and PSU are fine. Was running them a couple of weeks ago with a diferent board, was a Gigaybyte and would post right out of the box everytime. Thing is I exchanged it for the Asus cause the Gigabyte only had 2 DImm slots(stores fault not mine) , too bad, cause I liked that Gigabyte board.

  11. #11
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    Re: I think Asus just lost me as a future customer.

    For what its worth, I have had quite a few ASUS motherboards over the years including the most recent which is a P8P67 Pro B3 and never really had a noteworthy problem with any of them.

    My Gigabyte GA-P35C-DS3R rev 1.xxx (P35 and my first Gigabyte board) developed a chronic CMOS checksum error though and loads menu options (load defaults, Last Know Good and so on) at post. Iíve tried the obvious fixes such as changing the motherboard battery, upgrading the BIOS and so on but nothing worked.

    Everyone has their own perspective based on their own experiences I guess.
    Core i7 3930K | ASUS P9X79 Deluxe | GTX670 | 32GB DDR3 | 500GB SSD | Antec P183 | Windows 8.1 Pro 64bit | 3x 27" 1920x1080 Monitors
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  12. #12
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    Re: I think Asus just lost me as a future customer.

    Quote Originally Posted by Octavean View Post
    For what its worth, I have had quite a few ASUS motherboards over the years including the most recent which is a P8P67 Pro B3 and never really had a noteworthy problem with any of them.

    My Gigabyte GA-P35C-DS3R rev 1.xxx (P35 and my first Gigabyte board) developed a chronic CMOS checksum error though and loads menu options (load defaults, Last Know Good and so on) at post. Iíve tried the obvious fixes such as changing the motherboard battery, upgrading the BIOS and so on but nothing worked.

    Everyone has their own perspective based on their own experiences I guess.
    Im not talking about my own perspective. Im talking about time. I said Asus used to be good but lately their mid range and budget models are getting a lot of bad reviews,their high end mobos still seem ok. Gigabytes recent boards I only hear good things about them. Mobo manufacturers seem to have their up and down time periods

  13. #13
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    Re: I think Asus just lost me as a future customer.

    The irony of this discussion isnít entirely lost on me.

    Anyway, since youíre not referring to your own personal perspective what perspective are you referring to then?

    A perspective that would carry a lot of weight IMO would be some insider information about large OEMís such as HP and others in mass refusing to use ASUS (or subsidiary) hardware due to quality issues.
    Core i7 3930K | ASUS P9X79 Deluxe | GTX670 | 32GB DDR3 | 500GB SSD | Antec P183 | Windows 8.1 Pro 64bit | 3x 27" 1920x1080 Monitors
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  14. #14
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    Re: I think Asus just lost me as a future customer.

    Quote Originally Posted by Octavean View Post
    The irony of this discussion isnít entirely lost on me.

    Anyway, since youíre not referring to your own personal perspective what perspective are you referring to then?

    A perspective that would carry a lot of weight IMO would be some insider information about large OEMís such as HP and others in mass refusing to use ASUS (or subsidiary) hardware due to quality issues.
    OEMs use Asus so what. Thats even more proof that they suck. OEMs buy cheap and sell high.
    In any case all you have to do is some forum browsing and you will see all the horror stories about Asus recently. Like I said they rely soley on brand name now. High end models of course are still ok but I dont think I would buy a mid range or budget model from them again

  15. #15
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    Re: I think Asus just lost me as a future customer.

    I have read my fair share of forum posts for ASUS, Gigbyte, MSI and some other board manufacturers as well. From the likes of their direct forums respectively as well as Anandtech, HardOCP and more. They ALL had complaints not one more so then the other from what I could see. I wont and canít go to a Gigabyte forum, read the user issues / complaints add the fact that the only Gigabit board I owned failed and conclude that Gigabyte boards are unreliable garbage. Nor would I do that with any other manufacturer.

    Those who have issues are more likely to post then those that do not have issues. The vast majority of systems constructed worldwide wont have any forum feedback whatsoever (good or bad) therefore using forum post as a metric is selective and not representative of the majority of systems.

    Larger board manufactures such as ASUS will simply sell more boards and if all your looking for are complaints, in theory, there might be a larger number of complaints (if you had reliable representative numbers). Perhaps, however these will likely be proportional to their larger volume to begin with,Ö...again assuming you can even find a reliable source.

    Thatís not to say that all issues are legitimate. Some issues are due to the users ignorance, laziness recklessness and so on. Some issues might be only in the users head or due to a none hardware specific source. In other words everyone who has the hardware and the ability to form an opinion about said hardware on a forum doesnít necessarily always have the technical prowess to know what they are doing (or what they are talking about).

    As enthusiast we should be mindful of the larger community that we are a subset of (minority). Just because we go to a forum and find many who would agree with us we shouldnít lose sight of some basic facts. Such as popular opinion isnít always right. Especially so if said opinion is coming from a person or persons that are already disgruntled.
    Core i7 3930K | ASUS P9X79 Deluxe | GTX670 | 32GB DDR3 | 500GB SSD | Antec P183 | Windows 8.1 Pro 64bit | 3x 27" 1920x1080 Monitors
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    Core i7 860 | ASUS P7P55D Pro | eVGA 8800GT | 4GB DDR3 | WD 1TB | Antec 300 | Windows 7 Ultimate 64bit | 40" 1920x1080 HDTV
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    HP P6150 Windows 7 Ultimate 64bit (Media Center System)
    HP EX490 MSS 16TB
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