Qwest Pk5000

[Captain O Hair]

I am beginning to have issues with our DSL modem loosing it's connection and then re-logging in to our ISP.

The modem has the power, DSL, and internet lights on it. The DSL and Internet lights will occasionally just turn off, and we loose all connection. It will then flash the DSL like it is reconnecting and then we will have service again. It didn't used to do this, and I am thinking out loud what it could be.

I recently got a NAS that uses gigabit, so I have run a single cat 5 cable from the switch (netgear 5 port gigabit switch) to port one on the back of the PK5000 modem/router. This way my PC's and NAS can communicate at gigabit while sharing the internet connection over the cat 5 cable. These problems have shown up AFTER hooking up the switch to the modem. I am wondering if having all the traffic from my two computers and the NAS can be overloading the router on the one port so it looses the internet connection? I'm not sure how those would be related.. but it's my best guess right now.

I have heard rumor about bad phone cables and other such things... but anyone have any ideas?

[Captain O Hair]

Bumpage

[Captain O Hair]

more bumpage?

[Captain O Hair]

bumping again just to see if there is anyone alive in this forum anymore?

[mmettin]

How old is your modem ?

[Captain O Hair]

How old is your modem ?

Not terribly, had it since December of 2009

[mmettin]

I think it probably time for a new modem...

I added a gigabit switch to my router (4 ports is never enough) no issues.

[Captain O Hair]

Yeah, i was thinking of having qwest send me a new one. I have just purchased and installed thursday a DIR-655 wireless router and have placed the pk5000 modem in transparent bridging mode. So the D-link router is handling the connection entirely now. I still got a disconnect though.

Can it really be just congestion in my area on the phone lines? I had a qwest rep tell me the issue was larger than just my town, and that the congestion was happening outside of my town. However, I know others with DSL and they do not get disconnects like I am. I am very confused by that.

Would a new modem fix something like this? I am in an apartment complex so I have thought hat maybe there is something on the phone lines somewhere else that might be causing an issue and would maybe need a filter, but we have nothing in our apartment that would require one.