Unable To Connect To Wireless Network

[tinkering]

If it works, it looks like you get a page like this.
M

192.168.6.1 gets me to the log in page. I am only able to log in as 'user' without a password. I inherited this gear set up. Is there a way for me to set the router up from scratch with myself as 'admin'?

[mmettin]

you would need to do a factory reset...

usually that involves removing power, holding the button in for a set amount of time ,and then re-powering (still holding the button or not...Depends on the model)

[Meridian]

In case you don't have a manual, there's one here. However, before doing a factory reset I'd try to get the password, because a factory reset might cause more problems than it cures. If you are happy setting up a wireless network from scratch then go ahead. In which case, it looks like there a factory rest button recessed on the back. Hold it in with something like a biro tip for about ten seconds while the router is off. The default password is an empty box, but I'm guessing this has been changed. Try it anyway though. Are you in contact without whoever set it up? If so, ask them.


M

[tinkering]

In case you don't have a manual, there's one here. However, before doing a factory reset I'd try to get the password, because a factory reset might cause more problems than it cures. If you are happy setting up a wireless network from scratch then go ahead. In which case, it looks like there a factory rest button recessed on the back. Hold it in with something like a biro tip for about ten seconds while the router is off. The default password is an empty box, but I'm guessing this has been changed. Try it anyway though. Are you in contact without whoever set it up? If so, ask them.


M

The password is history I am afraid. I did a reset. I hope I haven't opened a can of worms but with your help it should be fine
I have a notion that the default IP for the router is going to be like you said 192.168.0.1
I will make an attempt at a set up using the manual.

[Meridian]

Remember:


1) Set the router up with it connected to your computer via ethernet, NOT wireless. Once that connection is working, and you can get internet access, then try a wireless connection.

2) Change the router password (or in this case apparently, add one) as soon as you log in. Seriously. Do this before anything else.


M

[tinkering]

Remember:


1) Set the router up with it connected to your computer via ethernet, NOT wireless. Once that connection is working, and you can get internet access, then try a wireless connection.

2) Change the router password (or in this case apparently, add one) as soon as you log in. Seriously. Do this before anything else.


M

I took a whack at setting up the router. I left the security off because we are in the middle of nowhere here. It shows that I am connected to the wireless network but I have no data transfering. The router Wizard says it does not recognize the ISP. Is that probably because it is a satellite signal? At that point, do I do a static set up? If so, I might have to call the Sat company to get all those numbers?

[Bryan]

Which router are you using?

[Meridian]

Which router are you using?

The router is a D-Link WBR 2310

To be fair, it was several posts before the OP mentioned it.


M

[tinkering]

I have the router working. It is now connecting with the Windows 7 laptop (that was previously unable)

The Xplornet satellite internet connection is in fact a Dynamic (DHCP) connection, so no static router setup is possible as the company does not give an IP.

- I checked the Windows XP TCP/IP settings for the wireless adapter (as suggested in the manual).
- I went Control Panel/ System/ Device manager/right click on Wireless Adapter Properties. I manually entered an IP address as the manual recommended; with the last octet being a different digit than the router default IP address of 192.168.0.1. I used 192.168.0.2
- After doing a factory reset again on the DLink, I ran the modem and router through a power cycle.

I do not know how or why the original router setup IP Address was made 192.169.6.1 but maybe that was the problem with certain laptops being unable to connect to the wireless network; they would display the 'available wireless connection' but would not connect.

It's up and running now. I hope I didn't miss mentioning any of the settings or entries I made in the router or XP.

Thanks a bunch for all your help. Once again PC Perspective forums has delivered.

[Meridian]

I would imagine that the IP address third octet was changed as part of the security of the network. I certainly do that myself. I tend to do manual IPs for the same reason. Won't fool a hacker who is serious, but will stop the amateurs. Good to know that's it's working though. Does kinda beg the question as to what the problem was, unless the default condition you've restored to is white list off. I'd want the white list on personally, but you need to know how to find the MAC address on your NIC (it's usually on a sticker somewhere) and how to set up the white list.


M

[tinkering]

I would imagine that the IP address third octet was changed as part of the security of the network. I certainly do that myself. I tend to do manual IPs for the same reason. Won't fool a hacker who is serious, but will stop the amateurs. Good to know that's it's working though. Does kinda beg the question as to what the problem was, unless the default condition you've restored to is white list off. I'd want the white list on personally, but you need to know how to find the MAC address on your NIC (it's usually on a sticker somewhere) and how to set up the white list.


M

I'll see if I can find the laptop MAC number on a sticker underneath when I get a few things unplugged from it (you mean the laptop MAC number?). Maybe you can help me with the white list function. I have no idea about that.

[Meridian]

Yes, the laptop MAC number. It will probably have more than one though, as it will have one for the ethernet and one for the wireless. It may have yet another for bluetooth. They probably won't be on a sticker. Open a DOS prompt and type:

ipconfig /all +enter

The result will look a bit like this:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\xxxx>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Computer Name
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-24-B2-F5-2D-F6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WNDA3100v2 N600 Wireless Dual Ban
d USB Adapter
Physical Address. . . . . . . . . : 00-24-B2-F5-2D-F6
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::50f:ca57:5c23:755e%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 452994226
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-2D-A4-81-00-1F-BC-0D-D6-49

DNS Servers . . . . . . . . . . . : 0
0
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8059 Family PCI-E Gigabi
t Ethernet Controller #2
Physical Address. . . . . . . . . : 00-1F-BC-0D-D6-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8059 Family PCI-E Gigabi
t Ethernet Controller
Physical Address. . . . . . . . . : 00-1F-BC-0D-D6-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter VirtualBox Host-Only Network:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 08-00-27-00-50-E3
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ac3b:76c9:a296:fd68%28(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 805830695
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-2D-A4-81-00-1F-BC-0D-D6-49

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 28:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E50464E0-3565-4870-A5F2-7CD1E1DE9ACC}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{756CA771-8B19-4AD9-803C-0940926849B4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B1101BFD-C58F-4003-B9C0-FC490403BE66}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Computer Name>

Note that I've edited a couple of bits out. The MAC address is the bit that says "physical address", and you need to work out which adaptor is your ethernet. You only need to add wireless devices to the white list - wired ones don't use it.


M