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  1. #1
    Joined
    Jul 2012
    Posts
    5

    Question Memory overheating/ failing memory test

    Hi

    I work as a computer technician and I have an interesting problem with memory failing memory test. The system that I am currently building for a customer has the following specs

    MSI all in one: MS-AC73
    2x4GB 1333MHZ memory
    I5-2400 3.10Ghz Processor
    Windows 7 x64

    The problem I am having is out of the 8 systems I have built for this customer all systems have failed memory test. I am using memscope to test these systems, however I have noticed one thing when I go to exchange the memory in the system. The memory is always HOT, to the point of burning my fingers. I was wondering if anyone has seen related problems and how to fix it. I previously built 120 of the same system with the same specs and had about a 85% failure on memory on those and after weeks of changing memory and testing it I got them to work, however I don't have that kind of time with these systems. Help!!!!!

    -Matt

  2. #2
    Joined
    Feb 2004
    Location
    Janesville, Wi
    Posts
    5,910

    Re: Memory overheating/ failing memory test

    Hi, And welcome to the forums.

    What exactly is memscope ?

    Memtest is usually what people around here use...

    What are are the specs of the memory ? (timings, voltages, etc.) or a model # would be helpful.


  3. #3
    Joined
    Jul 2012
    Posts
    5

    Re: Memory overheating/ failing memory test

    Thanks for the reply

    Memscope is very similar to memtest it runs a series of 8 tests ranging from quick 1's and 0's to random patterns in each byte of memory. Its quite thorough and I even run memtest on these systems and am still getting a lot of failures.

    The part number for the memory is AVH6451U64F9333G3-AP
    The voltage is: 1.5 volts

  4. #4
    Joined
    Feb 2004
    Location
    Janesville, Wi
    Posts
    5,910

    Re: Memory overheating/ failing memory test

    Hmmm....

    SO-Dimms in a bare-bones system ?

    What does the bios show for memory voltages and timings ?


  5. #5
    Joined
    Jul 2012
    Posts
    5

    Re: Memory overheating/ failing memory test

    Yes the motherboard only accepts SO-DIMM being that it is an all in one and has very limited space

    The bios on this system is pretty simplistic and does not show timings and voltage for CPU or Memory

  6. #6
    Joined
    Feb 2004
    Location
    Janesville, Wi
    Posts
    5,910

    Re: Memory overheating/ failing memory test

    Seems to me, that the memory is probably being overvolted

    Is is possible for you to post some screens of your bios ?


  7. #7
    Joined
    Jul 2012
    Posts
    5

    Re: Memory overheating/ failing memory test

    Yes give me a few minutes

  8. #8
    Joined
    Jul 2012
    Posts
    5

    Re: Memory overheating/ failing memory test






  9. #9
    Joined
    Jan 2004
    Posts
    3,462

    Re: Memory overheating/ failing memory test

    At rated speed and voltage most memory can get quite hot without producing errors.

    Have you tried testing the memory while the system is open, with a fan blowing at the SO-DIMMs? Before you do anything you want to ensure that temperature is causing the instability.

  10. #10
    Joined
    Jan 2010
    Location
    Hamilton, On, Can
    Age
    32
    Posts
    827

    Re: Memory overheating/ failing memory test

    http://liveupdate-aio.msi.com/autobi...AC73/Ami/v150/

    bios v1.50, there's no release notes on the update; however, from what I can find, comparing the two using mmtools and amibcp, looks to have quite a few changes.
    Last edited by JSLEnterprises; 10-05-2012 at 07:26 AM.
    ..::J.S.L::..


    Email: jsl@jslenterprises.net

  11. #11
    Joined
    Jan 2010
    Location
    Hamilton, On, Can
    Age
    32
    Posts
    827

    Re: Memory overheating/ failing memory test

    damn F5 double post.
    ..::J.S.L::..


    Email: jsl@jslenterprises.net

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