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  1. #1
    Joined
    Dec 2012
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    16

    No sound from motherboard on new install

    :-( - Just done a fresh install of Windows 7 (64) - and I have no sound.... I use the on board sound from the motherboard.... I don't get sound of of the 3.5mm or if I connect my USB headset.... Tried all the obvious things and installed the drivers from the manufacturers website.... (see below)

    asrock.com/MB/overview.asp?cat=Download&os=Win764&Model=X58%20Extreme3

    Any advice....

  2. #2
    Joined
    Dec 2012
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    16

    Re: No sound from motherboard on new install

    On device manager - I suspect the problem is the exclamation mark next to the following:-

    Marvel 91xx Config ATA Device
    Multimedia Video Controller

    But I have (think I have) installed ALL my drivers.... so not sure where to find out more about this....

  3. #3
    Joined
    Dec 2012
    Posts
    16

    Re: No sound from motherboard on new install

    Still need help....

    Update:-
    It appears the audio is playing through the SPDIF - I need to turn on the analog 3.5mm jack socket BUT I can't find how to do it.... Google hasn't helped so far....

    M/B Asrock x58 Extreme3
    Windows 7 x64

  4. #4
    Joined
    Feb 2004
    Location
    Janesville, Wi
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    Re: No sound from motherboard on new install

    if you "right click" on the speaker icon > playback devices > select what output device you want



  5. #5
    Joined
    Dec 2012
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    16

    Re: No sound from motherboard on new install

    I've tried that.... Here's mine...


  6. #6
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    Re: No sound from motherboard on new install

    I'm guessing you don't have the chipset drivers installed...

    have you tried here to locate the driver(s) you need ?

    http://www.asrock.com/mb/overview.as...X58%20Extreme3


  7. #7
    Joined
    Dec 2012
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    16

    Re: No sound from motherboard on new install

    All those drivers are installed.... apart from the ones for the HHD's and the THX Utility is too

  8. #8
    Joined
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    Re: No sound from motherboard on new install

    hmmm...

    can you screenshot your device manager ?


  9. #9
    Joined
    Dec 2012
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    16

    Re: No sound from motherboard on new install

    Here you go.... no clue what or where the video controller driver is....


  10. #10
    Joined
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    Janesville, Wi
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    5,989

    Re: No sound from motherboard on new install

    Is it possible for you to list what drivers you installed ?


  11. #11
    Joined
    Dec 2012
    Posts
    16

    Re: No sound from motherboard on new install

    Where can I find that.... the only drivers i've installed are the list on the ASrock x58 Extreme3 page and my graphics card driver...

  12. #12
    Joined
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    Re: No sound from motherboard on new install

    You installed all of these ?



  13. #13
    Joined
    Dec 2012
    Posts
    16

    Re: No sound from motherboard on new install

    All the drivers APART for the ones with HDD next to them... and I also installed the THX utility

  14. #14
    Joined
    Feb 2004
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    Janesville, Wi
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    5,989

    Re: No sound from motherboard on new install

    Hmmm,

    This is odd

    Taken from here
    http://www.via.com.tw/en/support/tech_faq.jsp#win7

    WINDOWS 7
    A lot of driver support for VIA chips is built into Microsoft® Windows® 7 (32- and 64-bit). If you're looking for Windows 7 drivers, please check these FAQ first.

    VIA Hyperion Pro drivers
    The VIA Hyperion Pro drivers contain all of the main platform drivers for VIA chipsets. The current release of these drivers is included in Windows 7, so at this time there is no need for a VIA Hyperion Pro package that supports Windows 7. However, as updates occur, a package will be released when needed.
    I'm still thinking the chipset drivers aren't installed.

    What does windows update tell you ?


  15. #15
    Joined
    Nov 2001
    Posts
    8,391

    Re: No sound from motherboard on new install

    Is this a new motherboard in a previous chassis? Are you trying to get audio out of the front panel ?
    Maybe you have a chassis front audio that is ac97 compliant and you have connected it to motherboard front audio connector that is hd audio.Then your audio plug will not be detected when you plug it in.
    Tried audio from the back socket ?
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