Failed to boot

[papadugg]

Tried another tack, since I have the XP installation disks, of trying to reinstall XP. Got to the screen which asks whether I want to reinstall, pressing any key to continue. No such luck, as the keyboard isn’t recognized, and got my “Black Screen of Death” again.

[CMB]

Are you turning the power off on the power supply switch ?Is it any different if you shut down the machine by holding in the power button for >3secs then try powering up and getting into safe mode with f8 ?

[papadugg]

Just tried what you suggested and it didn’t work. BTW, I have turned the machine of and on either by using the power button or by the ON/OFF switch on the back of the tower, but never from the power strip. Again, there is no sign that the keyboard is recognized or that the the F8 keystroke is recieved.

[uddarts]

check in the bios and see if the usb options are all enabled. i'm assuming your using a usb keyboard.

can you try a ps2 keyboard?

ud

[papadugg]

No mention of USB in the Phoenix BIOS.

[uddarts]

go into the bios and load default settings, save and exit. maybe we'll get lucky and windows will respond to the keyboard.

otherwise i would think a ps/2 keyboard would be the next thing to try.

ud

[undersea]

Pretty sure a PS/2 keyboard will cure your issue

Hello UD

[uddarts]

uc

happy new year!!!


ud

[undersea]

uc

happy new year!!!


ud

You to Bud!

[papadugg]

First thing I did was restore default settings - no go. Will check into the ps/2 keyboard. The present keyboard is a Logitech. Just to check on something, I stuck a flash drive into an USB port on my Belkin - when I turned the PC on there was no flash on the drive. Means the computer isn’t polling the external devices, which means it doesn’t know the printer is there. So it’s not likely to know a ps/2 keyboard is there either.

[CMB]

Do you have the original windows install disk ?
You could try to boot up to the recovery console on the disk and from there delete hiberfil.sys as mentioned earlier, or attach your drive to another computer and delete the hiberfil.sys. on your drive.
Typically windows will not allow you to delete this file except through the method of disabling hibernation in the windows settings, but maybe you can delete it from a source external to your windows install ?

[papadugg]

“Tried another tack, since I have the XP installation disks, of trying to reinstall XP. Got to the screen which asks whether I want to reinstall, pressing any key to continue. No such luck, as the keyboard isn’t recognized, and got my “Black Screen of Death” again.”
Not looking forward to swapping drives - may get tech help to do so or just simply have them rescue “My Documents” and call it quits.

[undersea]

“Tried another tack, since I have the XP installation disks, of trying to reinstall XP. Got to the screen which asks whether I want to reinstall, pressing any key to continue. No such luck, as the keyboard isn’t recognized, and got my “Black Screen of Death” again.”
Not looking forward to swapping drives - may get tech help to do so or just simply have them rescue “My Documents” and call it quits.

Older motherboards especially failed to recognize USB keyboards, most newer ones do but you never know.

I know when I problem shoot an issue like this I do a step at a time. If not the problems can overwhelm. Usually it is something simple.

Changing out a hard drive is simple, depending on the case.

[CMB]

Earlier you said you got into bios, so the keyboard was working.Did you reset the bios ? Can you still get into bios?

No mention of USB in the Phoenix BIOS.

In the manual I see in bios > Integrated Peripherals > onboard device >

OnChip USB
This setting allows you to enable/disable the onboard USB controller.
Selecting [V1.1+V2.0] enables the system to support both USB 1.1 and
2.0 spec. Setting options: Disabled, V1.1, V1.1+V2.0.
USB Keyboard Support
Select Enabled if you need to use a USB-interfaced keyboard in the
operating system. Setting options: Enabled, Disabled.

Perhaps something is disabled ? You need your keyboard to work.If your keyboard worked you might just get out of the original problem, or at least run a repair reinstall and keep your files/programs.
http://pcsupport.about.com/od/operat...txprepair1.htm