Re: Laptop not finding hard drive on start up
I would first see if the laptop chipset drivers needs updating. If you don't know how to do this, Dell should have a service portal on their website where you can enter in your laptop info and it should give you the manuals you need. If you're still stuck, you should be able to phone in for help.
IIUIC, it should be under warranty. If it's still broke, nag them until they agree to take a look at it. Be sure to spell out exactly how it happens so they can repeat it.
Last edited by Skennar; 12-14-2015 at 07:27 AM.
American Public Education Made Me Ignorant and MSM Keeps Me Stupid.