Recently ran into a laptop issue where the customer's laptop had all the USB ports locked down and unable to add new devices. Tried various port settings, the printer would try to install but error out because of some administrative violation. The mouse would only work on one port. I checked device manager for errors, nothing. Tried different printer cables and ports, nothing; not even the port the mouse was using would work. Ended up being the Feature update was queued and the customer would not let it install while powering down and would cancel the update when powering off, grrrr.