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  1. #1
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Question computer flaking out, any ideas on what might be wrong?

    OK, so it's over 7 years old (SkaarjMasterDuo computer in sig) and has glitched a little over the past 2-3 years, but what it did tonight was bizarre:

    1. Locked up when I was switching screen in Google Chrome
    2. Rebooted and extra "......" appeared all over screen and bootup stuff was a little messes up, then windows eventually gave BSOD (rebooted and another BSOD), so
    3. Rebooted and same thing (now I was nervous) but then it gave pixelated glitches with a "Minecraft-like" appearance (so I figured maybe only the video card), so
    4. I opened it up and cleaned all dust inside with canned-air, then
    5. Rebooted and same thing, so
    6. I decided to try and copy data to my laptop, but it wouldn't recognize the old computer with pixelated screen on.

    At this point, I figured it might be toast, so I rebooted one more time and it actually booted into Windows no problem. I transfered some important data to laptop, disk imaged a few partitions and now I have to go to bed. Anyone know what the problem might be? Thank you.
    Skaarj-laptop:Asus G750JW-NH71,Win8.1,Corei7-4700HQ,12GB DDR3 RAM,Nvidia GTX 765M 2GB,Realtek HD,TSST CDDVDW SN-208DN,WDC 750GB HD...
    SkaarjMasterDuo:WinXPSP3, Core2Duo E8600(Gigabyte GA-EP45-UD3P),Noctua NH-C12P,4GB Corsair XMS2 TWIN2X4096-8500C5 RAM,Nvidia EVGA GTX-750Ti 1GB,SB Audigy2 6.1,Klipsch 5.1 sats,Dayton sub,Pioneer VSX-819H-K rec,,Enermax 850W PSU,Lian-Li PC-71B full tower,Pioneer DVR-216D,BenQ DW1655,Asus E818A3T,2-1TB WD HDs.....
    Dragonslayer (at Mom's house now): WinXPSP3, P4 3.2GHz(Asus P4P800-Deluxe),Thermalright SLK-947U,3GB Corsair XMS PC3200 RAM,ATI Radeon 9800Pro 256MB,VGA Silencer,SB Audigy2 5.1,Seasonic 500W PSU,Silverstone FT01-B mid tower,LG DVD burner,Asus E616P3..
    Dragon1: (off for now, will not boot) Win98SE, AthlonXP 1900+(Soyo SY-K7V Dragon+),Thermalright AX-7, 512MB Crucial 2.5 DDR PC2100 SDRAM MSI GeF4Ti4400,SB AudigyGamer,Enermax 431W PSU...

  2. #2
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Re: computer flaking out, any ideas on what might be wrong?

    Well, it seemed to be working fine all day yesterday (even though I was a little paranoid and still using the laptop for work); it was on all day yesterday and booted up fine this morning. I'm guessing it was just too much dust on video card again like has happened in the past over the past 3 years every now and then. Although, some thing that could be wrong online shows as:
    - overheating (in my case from the dust)
    - damaged video drivers (but they also say this would happen like every day and not just short events if this was case)
    - failing hardware (monitor or video card; also would happen more often if the case)
    - RAM problems (also would happen more often)
    - power-related problems (might be something to this as we just moved into a new place)

    What do you guys think? Thank you.

  3. #3
    Joined
    Jun 2012
    Posts
    160

    Re: computer flaking out, any ideas on what might be wrong?

    It's nearly impossible to figure out what happened when it's an single event. Plus - if I read your signature correctly - it's running XP, something I've become very rusty on.

    You did the correct thing in rescuing your data. You cleaned it out and I would make sure you did a thorough job. You can run some diagnostic software (I believe XP has a basic systems check) to see if it fails while testing a specific subcomponent (audio, ram, video, etc.) After that, you have two options:

    1. Reinstall XP and recreate the computer (this would probably be the longest/hardest)

    2. Continue to use the computer for non-essential work and monitor to see if it happens again and try to keep in mind what you were doing, what was running, what you were doing beforehand and try and deduce what could be the culprit.

    Oh, if it BSODs, be sure to research the error code (it's documented in the BSOD)

    Hope this helps.

  4. #4
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Re: computer flaking out, any ideas on what might be wrong?

    Well, it was sort of a single event but with multiple reboots. It's still running fine and I'm backing up stuff as I do it now or I just using the laptop. I believe the first BSOD file error file began with an NV, so that's why I thought too much dust on the Nvidia video card. I think I'm going to start cleaning once a month instead of once every 3-4 months with this old system. Thank you and I will look at the other BSOD files.

  5. #5
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Re: computer flaking out, any ideas on what might be wrong?

    Examined the minidump files, but not sure how to print them even though I believe I knew how many years ago. Both files say that nv4_disp.dll is probably the cause. Searching for this file seems to indicate video driver problems, but in my case I know it's because of too much dust accumulated on certain parts of the video card. See Ya!

  6. #6
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Re: computer flaking out, any ideas on what might be wrong?

    Same thing just happened again, but this time the morning after cleaning out it still is pixelating with nv4_disp.dll blue screen eventually appearing (computer will not boot up and not recognized by router, other computer...). Video card (fan) and everything else seems to be running when I turn on computer.

    Also, just read something that says bad hard drive could corrupt this file. What are the odds of this happening?

    Also, tried getting into bios (which is also way to get into safe mode) with DEL key and cannot move keyboard arrows up and down to highlight safe mode with networking (keyboard is not USB).

    If I need to replace the video card, I guess I'm looking at this one (GTX750ti):
    https://www.newegg.com/Product/Produ...82E16814487024
    - looking at specs though, I'm worried about PCI Express 3.0, will that even fit my MBs PCIEX16_1 slot? Also, hope it doesn't need DX12.

    Maybe this one instead (it's PCI Express 2.0, which my MB supports):
    https://www.amazon.com/EVGA-GeForce-.../dp/B003EEMFTI

    EDIT: So, uh, STOP WATCHING BASKETBALL!!! LOL
    Anyway, cleaned out case very well, reconnected video card, HD connections, and reset RAM. Rebooted and finally got into safe mode, saved all data needed. I'm guessing now I need to try the chkdsk or windows repair, correct?
    Last edited by SkaarjMaster; 03-16-2017 at 09:54 PM.
    Skaarj-laptop:Asus G750JW-NH71,Win8.1,Corei7-4700HQ,12GB DDR3 RAM,Nvidia GTX 765M 2GB,Realtek HD,TSST CDDVDW SN-208DN,WDC 750GB HD...
    SkaarjMasterDuo:WinXPSP3, Core2Duo E8600(Gigabyte GA-EP45-UD3P),Noctua NH-C12P,4GB Corsair XMS2 TWIN2X4096-8500C5 RAM,Nvidia EVGA GTX-750Ti 1GB,SB Audigy2 6.1,Klipsch 5.1 sats,Dayton sub,Pioneer VSX-819H-K rec,,Enermax 850W PSU,Lian-Li PC-71B full tower,Pioneer DVR-216D,BenQ DW1655,Asus E818A3T,2-1TB WD HDs.....
    Dragonslayer (at Mom's house now): WinXPSP3, P4 3.2GHz(Asus P4P800-Deluxe),Thermalright SLK-947U,3GB Corsair XMS PC3200 RAM,ATI Radeon 9800Pro 256MB,VGA Silencer,SB Audigy2 5.1,Seasonic 500W PSU,Silverstone FT01-B mid tower,LG DVD burner,Asus E616P3..
    Dragon1: (off for now, will not boot) Win98SE, AthlonXP 1900+(Soyo SY-K7V Dragon+),Thermalright AX-7, 512MB Crucial 2.5 DDR PC2100 SDRAM MSI GeF4Ti4400,SB AudigyGamer,Enermax 431W PSU...

  7. #7
    Joined
    Oct 2001
    Location
    Southern Ontario
    Age
    43
    Posts
    13,194

    Re: computer flaking out, any ideas on what might be wrong?

    If you did have an overheat issue, you could have damaged that video card where it will now fail occasionally. Or the thermo paste attaching the heat sink to the GPU may have been cooked and not conducting heat properly now. Have a look at the temperatures for the GPU. I think there was a monitoring system for GPU temps available from Nvidia for XP. Kinda a long time ago so my memory a little foggy.

  8. #8
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Re: computer flaking out, any ideas on what might be wrong?

    I cant even get into Windows now though, so cant check anything. It's trying to chkdsk on reboot and flaked out after about an hour, so I did it again and it's been about an hour and a half so far......

    Do you think I need to order a new video card or is it the nv4_disp.dll file on the hard drive?

    WAIT....we might have some progress; looks like it was rebooting, while it did it again I made it go into safe mode, then rebooted normally...I am now in Windows and will check GPU temps with GPU-Z
    GPU temp 68 deg C (was 63 initially and now 71 after about 4 minutes)
    PCB temp 51 deg C
    GPU temp 60.5 deg C (was 58....now 63...)
    PCB temp 51 deg C
    but they seem to keep rising....hmmmmm
    (turning off for the night)
    Last edited by SkaarjMaster; 03-16-2017 at 11:29 PM.

  9. #9
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Re: computer flaking out, any ideas on what might be wrong?

    Now the only way to get my laptop to recognize the desktop HD is booting up the desktop in safemode. You think it really is the video card? Should I try and get into windows normally and run GPU-Z again? Can it be run in safemode? At what temperature should I then turn it off if it keeps rising? Even though the CMOS battery is still good, any chance this could be a CMOS battery issue? Thank you.
    Skaarj-laptop:Asus G750JW-NH71,Win8.1,Corei7-4700HQ,12GB DDR3 RAM,Nvidia GTX 765M 2GB,Realtek HD,TSST CDDVDW SN-208DN,WDC 750GB HD...
    SkaarjMasterDuo:WinXPSP3, Core2Duo E8600(Gigabyte GA-EP45-UD3P),Noctua NH-C12P,4GB Corsair XMS2 TWIN2X4096-8500C5 RAM,Nvidia EVGA GTX-750Ti 1GB,SB Audigy2 6.1,Klipsch 5.1 sats,Dayton sub,Pioneer VSX-819H-K rec,,Enermax 850W PSU,Lian-Li PC-71B full tower,Pioneer DVR-216D,BenQ DW1655,Asus E818A3T,2-1TB WD HDs.....
    Dragonslayer (at Mom's house now): WinXPSP3, P4 3.2GHz(Asus P4P800-Deluxe),Thermalright SLK-947U,3GB Corsair XMS PC3200 RAM,ATI Radeon 9800Pro 256MB,VGA Silencer,SB Audigy2 5.1,Seasonic 500W PSU,Silverstone FT01-B mid tower,LG DVD burner,Asus E616P3..
    Dragon1: (off for now, will not boot) Win98SE, AthlonXP 1900+(Soyo SY-K7V Dragon+),Thermalright AX-7, 512MB Crucial 2.5 DDR PC2100 SDRAM MSI GeF4Ti4400,SB AudigyGamer,Enermax 431W PSU...

  10. #10
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Re: computer flaking out, any ideas on what might be wrong?

    Ordered new video card this morning.

  11. #11
    Joined
    Mar 2002
    Location
    Sarasota, FL
    Age
    53
    Posts
    2,496

    Re: computer flaking out, any ideas on what might be wrong?

    EVGA GTX-750Ti worked, woohoo!!! Will try it with actual games later...LOL.
    Skaarj-laptop:Asus G750JW-NH71,Win8.1,Corei7-4700HQ,12GB DDR3 RAM,Nvidia GTX 765M 2GB,Realtek HD,TSST CDDVDW SN-208DN,WDC 750GB HD...
    SkaarjMasterDuo:WinXPSP3, Core2Duo E8600(Gigabyte GA-EP45-UD3P),Noctua NH-C12P,4GB Corsair XMS2 TWIN2X4096-8500C5 RAM,Nvidia EVGA GTX-750Ti 1GB,SB Audigy2 6.1,Klipsch 5.1 sats,Dayton sub,Pioneer VSX-819H-K rec,,Enermax 850W PSU,Lian-Li PC-71B full tower,Pioneer DVR-216D,BenQ DW1655,Asus E818A3T,2-1TB WD HDs.....
    Dragonslayer (at Mom's house now): WinXPSP3, P4 3.2GHz(Asus P4P800-Deluxe),Thermalright SLK-947U,3GB Corsair XMS PC3200 RAM,ATI Radeon 9800Pro 256MB,VGA Silencer,SB Audigy2 5.1,Seasonic 500W PSU,Silverstone FT01-B mid tower,LG DVD burner,Asus E616P3..
    Dragon1: (off for now, will not boot) Win98SE, AthlonXP 1900+(Soyo SY-K7V Dragon+),Thermalright AX-7, 512MB Crucial 2.5 DDR PC2100 SDRAM MSI GeF4Ti4400,SB AudigyGamer,Enermax 431W PSU...

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